Frequently asked questions for distance education students
Will my class meet online at its regular times?
Where will I find links to live course sessions?
What if I've already been attending an online course? Will it change?
I'm not sure I'm getting all the notifications I should be.
I get "User not exist. (1.001)" when I try to install the licensed version of Zoom.
When I click the link in the email I got about my new Zoom account, it says it's expired.
Do I need special equipment or software to access my distance classes?
Can I use my smartphone as a scanner?
I don't see any recordings in the Panopto Recordings tab.
My Internet access isn't good enough to participate in live Zoom meetings. What should
I do?
I don't have any Internet access at home. What should I do?
I don't have Internet and none of the options above are available to me. What should
I do?
ACT Staff
Classroom technology support: 575-835-6688
Canvas support: 575-835-5511
Classroom or Canvas support: act@nmt.edu