ITC Help Desk
The ITC Help Desk is the first point of contact for those who need ITC services. All
ITC related inquiries & work orders should be submitted to the Help Desk. Please see below for an overview of some of the issues with which we can & cannot
help.
The Help Desk Hours:
8am-5pm, Mon-Fri, closed from 12-1p.
During the Fall & Spring Semesters, the Help Desk will generally be open 12-1p, with
the exceptions of Winter & Spring Breaks.
This is a complete list of days when the Help Desk will be closed, like staff holidays.
To contact the Help Desk, email help@nmt.edu or call 575-835-5700. You can also visit us in person in the , room 101.
Please contact the corresponding department if you experience any issues with the following:
- Canvas issues or Canvas logins, please speak with ACT: 575-835-6700 or act@nmt.edu
- Banweb issues or Banweb logins, please speak with the Registrar鈥檚 Office: 575-835-5133 or registrar@nmt.edu
- Alumni email accounts, please speak with the Advancement Office: 575-835-5616 or advancement@nmt.edu
The Help Desk CAN help with:
- Logging in to the ITC lab computers or your NMT email account
- Logging into Dynamic Forms/WSO2 Single Sign On
- Connecting to the wired/wireless Internet on campus
- Software or hardware on Tech-owned machines
- Installing, changing, or removing telephones and telephone numbers
And much more.